Privacy Policy
Elevare Mental Health is committed to protecting the privacy and confidentiality of all individuals who interact with our website and our clinical services. This policy explains how we collect, use, and protect your information.
Last updated: July 2026
Website Information
When you visit elevaretrauma.com, we may collect basic technical information such as your browser type, pages visited, and time spent on the site through standard analytics tools. This helps us understand how people find and use our website so we can improve it. We do not sell or share this data with third parties for marketing purposes.
If you submit a contact form or book a free consultation through our website, we collect your name, email address, and any information you voluntarily share. This information is used solely to respond to your inquiry and is not shared outside of our administrative team.
Clinical Information
Elevare Mental Health is governed by the Personal Health Information Protection Act (PHIPA) of Ontario. All personal health information collected in the course of clinical services is treated as strictly confidential and is managed in compliance with PHIPA and the professional standards of the Ontario College of Social Workers and Social Service Workers and the College of Registered Psychotherapists of Ontario. Your clinical records are stored securely and access is limited to your treating clinician and authorized administrative staff.
You have the right to request access to your personal health information at any time. To make a request, contact us at info@elevaretrauma.com or by phone at 647-484-2855.
Third-Party Data Processors
Elevare Mental Health uses the following PHIPA-compliant third-party platforms to support clinical operations and service delivery: Jane App (practice management and clinical records) and Latch (client engagement monitoring). Both platforms process personal information in accordance with applicable Canadian privacy legislation.
Cookies
Our website may use cookies to support basic functionality and analytics. You can adjust your browser settings to refuse cookies, though some features of the site may not function as intended.
Contact
If you have any questions about this privacy policy or how your information is handled, contact us at 250 Sheppard Ave W, Toronto ON, M2N 1N3, by phone at 647-484-2855, or by email at info@elevaretrauma.com.
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